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FTC Marketing and Advertisement Rules & Regulation

Federal Trade Commission (FTC) Advertising Rules

The FTC is a US government agency that is responsible for enforcing laws related to advertising, marketing, and consumer protection. The agency has established rules and guidelines that businesses must follow when creating advertisements and making claims about their products.

The FTC's rules and guidelines related to advertisements, labels, and label claims are designed to protect consumers from false or misleading claims about products. Businesses that violate these rules can face fines and legal action. 

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The Federal Trade Commission (FTC) Act allows the FTC to act in the interest of all consumers to prevent unfair, deceptive, or fraudulent acts or practices in commerce. The FTC has determined that a representation, omission or practice is deceptive if it is likely to:

  • mislead consumers and 
  • affect consumers' behavior or decisions about the product or service.

In addition, an act or practice is unfair if the injury it causes, or is likely to cause, is:

  • substantial
  • not outweighed by other benefits and
  • not reasonably avoidable.
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The FTC Act prohibits unfair or deceptive advertising in any medium. That is, advertising must tell the truth and not mislead consumers. A claim can be misleading if relevant information is left out or if the claim implies something that's not true. For example, a lease advertisement for an automobile that promotes “$0 Down” may be misleading if significant and undisclosed charges are due at lease signing.

In addition, claims must be substantiated, especially when they concern health, safety, or performance. The type of evidence may depend on the product, the claims, and what experts believe necessary. If your ad specifies a certain level of support for a claim – “tests show X” – you must have at least that level of support.

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In-Depth Coverage: Marketing and Advertising Compliance

Sellers are responsible for claims they make about their products and services

Third parties – such as advertising agencies or website designers and catalog marketers – also may be liable for making or disseminating deceptive representations if they participate in the preparation or distribution of the advertising, or know about the deceptive claims.

  • Advertising agencies or website designers are responsible for reviewing the information used to substantiate ad claims. They may not simply rely on an advertiser's assurance that the claims are substantiated. In determining whether an ad agency should be held liable, the FTC looks at the extent of the agency's participation in the preparation of the challenged ad, and whether the agency knew or should have known that the ad included false or deceptive claims.

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  • To protect themselves, catalog marketers should ask for material to back up claims rather than repeat what the manufacturer says about the product. If the manufacturer doesn't come forward with proof or turns over proof that looks questionable, the catalog marketer should see a yellow “caution light” and proceed appropriately, especially when it comes to extravagant performance claims, health or weight loss promises, or earnings guarantees. In writing ad copy, catalogers should stick to claims that can be supported. Most important, catalog marketers should trust their instincts when a product sounds too good to be true.
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In-Depth Coverage: Cosmetics Import Requirements

Made in USA Claim

The U.S. Department of Agriculture’s (USDA) Agricultural Marketing Service (AMS), the U.S. Customs and Border Protection (CBP or “Customs”), and the Federal Trade Commission (FTC) all have responsibilities related to the use of country-of-origin claims.  While the FTC regulates voluntary claims of U.S. origin, foreign-origin markings on imported products (e.g., “Made in Japan”) are regulated primarily by the CBP under the Tariff Act of 1930. USDA rules apply to both imported and domestically produced products.

According to the Federal Trade Commission, “Made in USA” means that “all or virtually
all” the product has been made in America. That is, all significant parts, processing and labor
that go into the product must be of U.S. origin.

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U.S. content must be disclosed on automobiles and textile, wool, and fur products. There’s no law that requires most other products sold in the U.S. to be marked or labeled Made in USA or have any other disclosure about their amount of U.S. content. However, manufacturers and marketers who choose to make claims about the amount of U.S. content in their products must comply with the FTC’s Made in USA policy.

Environmental Claims

Many companies make claims and design packages to promote the green attributes of their products such as “green,” “environmentally safe” or “eco-friendly.” Claims like these may sound great, but they’re too vague to be meaningful. Broad claims are difficult to substantiate, if not impossible.

Marketers should qualify general claims with specific environmental benefits. Qualifications for any claim should be clear, prominent, and specific. When a marketer qualifies a general claim with a specific benefit, consumers understand the benefit to be significant. As a result, marketers shouldn’t highlight small or unimportant benefits.

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In-Depth Coverage: Country of Origin

Dietary Supplement Advertising

The Federal Trade Commission (FTC) enforces laws against “unfair or deceptive acts or practices” in dietary supplement advertising to ensure that consumers get accurate information about dietary supplements so that they can make informed decisions about these products. 

The FTC and the Food and Drug Administration (FDA) share jurisdiction over claims made by manufacturers of dietary supplements. The FTC and FDA work closely to ensure that their enforcement efforts are consistent to the fullest extent feasible. The FDA has primary responsibility for claims on product labeling, including packaging, inserts, and other promotional materials distributed at the point of sale. The FTC has primary responsibility for claims in advertising, including print and broadcast ads, infomercials, catalogs, and similar direct marketing materials. Marketing on the Internet is subject to regulation in the same fashion as promotions through any other media.

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In-Depth Coverage: Importing Medical Device 

Food Products Advertising

The Federal Trade Commission (FTC), U.S. Food and Drug Administration (FDA), and U.S. Department of Agriculture (USDA) share jurisdiction over claims made by manufacturers of food products.

The Federal Trade Commission Act (FTC Act) prohibits “unfair or deceptive acts or practices,” and, in the case of food products, the FTC Act prohibits “any false advertisement” that is “misleading in a material respect.”

FDA's authority is embodied in part in Section 403(a) of the Federal Food, Drug, and Cosmetic Act (FD&C Act) which prohibits “labeling [that] is false or misleading in any particular.” The FTC and the FDA have operated under a Memorandum of Understanding, under which the FTC has assumed primary responsibility for regulating food advertising, while FDA has taken primary responsibility for regulating food labeling.

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Advertising and Marketing on the Internet

Consumers around the world are increasingly turning to their computers to buy a wide array of goods and services. In the online marketplace, consumers can transact business without the constraints of time or distance. One can log on to the Internet day or night and purchase almost anything one desires. Advances in mobile technology allow advertisers to reach consumers nearly anywhere they go.  But cyberspace is not without boundaries, and deception is unlawful no matter what the medium.

Regardless of the forms and methods, all advertising must tell the truth and not mislead consumers. If you're thinking about advertising on the Internet, remember that many of the same rules that apply to other forms of advertising apply to electronic marketing.

Quick Link To U.S. Customs & Import Requirements

FDA-Regulated Products and Import Requirements

Customs Clearance and Import Requirements

Guidance on customs & logistics solution for traditional and e-commerce importers and exporters

Ocean Cargo

Importer Security Filing (ISF)

An ISF is required when cargo (ocean only) laden on vessel at a foreign port is destined for shipment to the U.S.  Under ISF rule, some importing information and details regarding cargo must be transmitted to the CBP at least 24 hours before goods are loaded onto the vessel.

Freight forwarding

Freight Forwarding

Looking for a freight forwarding partner?  To move your cargo from its current location through customs to its final destination we will partner with you to find the best way for your business. Whatever your transportation, logistics or customs clearance needs, we will do our best to customize a solution for your needs. 

Customs Brokerage & Consulting

Customs Clearance

All goods imported into the U.S. are required to be declared to CBP. Our customs broker will help you stay in compliance with customs laws and regulations and clear your goods quickly and efficiently with our electronic Automated Commercial Environment (ACE) and Automated Broker Interface (ABI) Single Window System.

Warehousing & Logistics

Warehousing & Distribution

Our warehouse facility offers great potential for serving as a regional hub with over 145,000 SF storage capacity close to Los Angeles Airport & Los Angeles/Long Beach Sea port. With our extensive experience in freight services, your import/export cargo will be handled quickly and effectively.

Section 321 Entry

Section 321 Entry

Section 321 entry allows importing free of duty and tax for shipments imported by one person on one day having a fair retail value in the country of shipment not more than $800. We provide our resident and non-resident clients with dedicated ACE eManifest solutions for Section 321 entry of all modes of transportation. 

Country of Origin

Non-resident Importer Program

If you want to sell your products in U.S. marketplaces, but you are a business owner located outside of the U.S. and do not have an entity or presence in the U.S., you need to be established as a Foreign Importer of Record before your products can be imported into the U.S. We can help you.

E-Commerce

E-Commerce

The Internet has made it easy to find and purchase items from almost anywhere in the world. Our e-commerce experts will help you find the right solution for your international transportation, customs clearance, and delivery to your final destination.  We also provide value-added repackaging, warehousing and distribution services. 

Design your own logistics

To move your cargo from its current location through customs to its final destination we will partner with you to find the best logistics solution for your business.