Consulting Program

Consulting Program

How Our Consulting Program Works

LBS Regulatory Consulting Service LLC provides consulting service to answer your questions about U.S. Customs regulations and clearance, FDA, EPA and USDA regulatory issues. We offer four types of consulting plans through email and phone call to best fit your needs and circumstances.

Pay-per-Question Consulting Plan

With Pay-per-Question Consulting Plan, you just pay $10 per question. The consulting session consists of:

1. Introductory email: the consultant will send a pre-session questionnaire to understand your needs.
2. Inquiry email: the customer will email questions to the consultant.
3. The consultant will study your questions carefully and if it is in the range of our consulting plan and capacity, we will send an invoice. If necessary, the consultant may reformulate the questions and email them back to the customer for review.
4. Once the payment is made, the consultant will send the answers.

Email Consulting Session

The email consulting session consists of:

  1. Introductory email from the consultant: the consultant will send a pre-session questionnaire to understand your needs.
  2. Inquiry email from the client: you will email your questions to the consultant.
  3. The consultant will study your questions carefully and if it is in the range of our consulting program and capacity, we will send the invoice.
  4. After payment, the consultant will send the answering email.
  5. You will review their answer and if you have additional questions, we will accept one additional inquiry email.
  6. The consultant will send the final answer and summary email.

$189 per email consulting session.

We will post the summary email, helpful documents, forms, manuals, instructions, and links on your client portal account. You can read, download, and print them anytime you want for free. Our Secure Client Portal is for secure communication and data transfer, and the opening and use of your account is free.  Our consultant is a licensed US Customs Broker.

Please contact us at info@lbsrcs.com if you want to purchase our consulting session. We will reach out to confirm your purchase and provide you a step-by-step guide.

Phone Consulting Session

The phone consulting session consists of:

  1. Introductory email from the consultant: the consultant will send a pre-session questionnaire to understand your needs.
  2. Inquiry email from the client: you will email your questions to the consultant.
  3. The consultant will study your questions carefully and if it is in the range of our consulting program and capacity, we will send an invoice with the scheduled time for the phone call.
  4. If you accept our offer, you will register and open a free client portal account for secure communication and data transfer.
  5. After payment, the consultant or customer will call the number provided at the appointed time.
  6. After a 30-minute phone consulting session, the consultant will send a summary email of the consulting session.
  7. You will review the answer and if you have additional questions, we will accept one additional inquiry email.
  8. The consultant will send the final answer and summary email.

$289 per 30-minute phone consulting session.

We will post the summary email, helpful documents, forms, manuals, instructions, and links on your client portal account. You can read, download, and print them anytime you want for free. Our Secure Client Portal is for secure communication and data transfer and the opening and use of your account is free.  Our consultant is a licensed US Customs Broker.

Annual Consulting Subscription Plan

We also offer an annual subscription plan for $350/month (or $2,400/year if paid annually). The annual subscription plan consists of 1 phone consulting session and up to 3 email consulting sessions per month.